Dıstance Sales Agreement

DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement has been signed between the following parties under the terms and conditions specified below.

‘BUYER’; (hereinafter referred to as "BUYER" in the agreement)

‘SELLER’; (hereinafter referred to as "SELLER" in the agreement)

NAME- SURNAME: Rhyno Industrial Design Manufacturing Trade Ltd. Co. ADDRESS: Batı Sitesi Mah. 2307 Cad. No: 43 Yenimahalle/ Ankara

By accepting this agreement, the BUYER acknowledges that, upon approval of the order subject to the contract, they will be obligated to pay the order amount, including any additional fees such as shipping costs, taxes, and acknowledges being informed about these in advance.

2. DEFINITIONS

In the implementation and interpretation of this agreement, the following terms shall mean the explanations written opposite them.

MINISTER: Minister of Customs and Trade,

MINISTRY: Ministry of Customs and Trade,

LAW: Law No. 6502 on Consumer Protection,

REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)

SERVICE: The subject of any consumer transaction other than providing goods in exchange for a fee or benefit,

SELLER: The company that offers goods to consumers within the scope of its commercial or professional activities or acts on behalf of the entity offering goods,

BUYER: A real or legal person who acquires, uses, or benefits from goods or services for non-commercial or professional purposes,

SITE: The seller's website,

ORDERER: A real or legal person who requests a product or service through the SELLER's website,

PARTIES: The SELLER and the BUYER,

CONTRACT: This agreement concluded between the SELLER and the BUYER,

GOOD: Moveable property subject to purchase and intangible goods such as software, sound, image, and similar prepared for use in electronic media.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product with the characteristics and sales price specified below, which the BUYER has ordered electronically through the SELLER's website.

The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until updated or changed. Prices announced for a specific period are valid until the end of the specified period.

4. SELLER INFORMATION

Title: Rhyno Industrial Design Manufacturing Trade Ltd. Co. Address: Batı Sitesi Mah. 2307 Cad. No: 43 Yenimahalle/ Ankara Phone: 0 312 255 48 04 Email: info@rhyno.com.tr

5. BUYER INFORMATION

Recipient for Delivery Delivery Address Phone Fax Email/username

6. ORDERER INFORMATION

Name/Surname/Title

Address Phone Fax Email/username

7. PRODUCT/SERVICES DESCRIPTION

7.1 The basic features of the product/products/service (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If the Seller has organized a campaign, you can review the basic features of the relevant product during the campaign period. Valid until the campaign date.

7.2. The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a specified period are valid until the end of the specified period.

7.3. The sales price including all taxes of the subject of the contract product or service is shown below.

Product Description Quantity Unit Price Subtotal (Including VAT)

Shipping Fee Total:

Payment Method and Plan Delivery Address Recipient Invoice Address Order Date Delivery Date Delivery method

Product description

Piece

Unit Price

Interim Total
(VAT Included)

 

 

 

 

Shipping Amount

 

 

 

Total:

 


Payment Method and Plan
Delivery Address
Person to be delivered to
Invoice Address
Order Date
Delivery date
Delivery method

7.4.  The shipping fee, which is the cost of product shipment, shall be paid by the BUYER.

8. INVOICE INFORMATION
Name/Surname/Title
Address
Telephone
Fax
Email/username
Invoice delivery: Invoice is delivered to the invoice address together with the order during order delivery.
will be delivered.

GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read and become knowledgeable about the basic qualities of the product, the sales price, and the payment method, as well as the preliminary information regarding the delivery on the SELLER's website, and that they have provided the necessary confirmation electronically. The BUYER accepts, declares, and undertakes that they have acquired the correct and complete information about the address to be given by the SELLER before the establishment of the distance sales contract, the basic characteristics of the products ordered, the prices of the products including taxes, payment, and delivery information.

9.2. Each product subject to the contract will be delivered to the BUYER or the person and/or organization designated by the BUYER at the address indicated by the BUYER or the address specified on the website within the period specified in the preliminary information section on the website, subject to not exceeding the legal period of 30 days depending on the distance of the BUYER's place of residence. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER undertakes to deliver the subject of the contract product in full, in accordance with the specifications specified in the order and, if any, with the warranty documents, usage manuals, and all necessary information and documents required for the job, to comply with legal requirements other than any defects, to perform the work in accordance with honesty and integrity principles, to maintain and improve service quality, to show necessary care and diligence during the performance of the work, and to act with prudence and foresight.

9.4. The SELLER may, before the expiration of the performance obligation arising from the contract, inform the BUYER and supply a different product of equal quality and price by obtaining explicit approval from the BUYER.

9.5. If the SELLER cannot fulfill the obligations of the contract due to the impossibility of delivering the ordered product or service, the SELLER undertakes to inform the consumer in writing within 3 days from the date of learning of this situation and to refund the total amount to the BUYER within 14 days.

9.6. The BUYER agrees, declares, and undertakes that they will confirm this Agreement electronically for the delivery of the product subject to this Agreement, and that if the payment of the product subject to the contract for any reason is not made and/or canceled in the bank records, the SELLER's obligation to deliver the product subject to the contract will cease.

9.7. In the event that the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution due to the unauthorized use of the BUYER's credit card by unauthorized persons after the delivery of the product subject to the contract to the BUYER or the person and/or organization at the address indicated by the BUYER, the BUYER agrees, declares, and undertakes to return the product subject to the contract to the SELLER within 3 days at the expense of the SELLER.

9.8. If the SELLER cannot deliver the product subject to the contract within the agreed time due to force majeure events that prevent or delay the fulfillment of the obligations, the SELLER agrees, declares, and undertakes to inform the BUYER of this situation and the BUYER has the right to request the cancellation of the order, replacement of the product subject to the contract with its equivalent, if any, or postponement of the delivery period until the obstructive situation is eliminated. In case of cancellation of the order by the BUYER, in payments made by cash, the product amount will be refunded to the BUYER within 14 days. In payments made by the BUYER with a credit card, the product amount will be refunded to the relevant bank within 14 days after the cancellation of the order by the BUYER. The BUYER agrees and declares that it may take an average of 2 to 3 weeks for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's accounts by the bank, and that the reflection of this amount into the BUYER's accounts after the refund to the bank is entirely related to the bank transaction process, and the BUYER accepts, declares, and undertakes that the SELLER cannot be held responsible for possible delays.

9.9. The SELLER has the right to reach the BUYER through letter, e-mail, SMS, phone call, and other communication channels for communication, marketing, notification, and other purposes using the address, e-mail address, fixed and mobile phone lines, and other contact information specified by the BUYER on the registration form on the website or subsequently updated by the BUYER. By accepting this agreement, the BUYER acknowledges and declares that the SELLER may engage in the aforementioned communication activities towards them.

9.10. Before receiving the product/service, the BUYER will inspect it; they will not accept damaged or defective products/services such as dented, broken, torn packaging, etc. from the shipping company. It will be deemed that the product/service received is undamaged and intact. After delivery, the duty to protect the product/service with care belongs to the BUYER. If the right of withdrawal will be exercised, the product/service should not be used. The invoice must be returned.

9.11. If the holder of the credit card used during the order is not the same person as the BUYER or if a security vulnerability related to the credit card used in the order is detected before the product is delivered to the BUYER, the SELLER may request the BUYER to provide identity and contact information of the credit card holder, the credit card statement for the previous month used in the order, or a letter from the bank stating that the credit card belongs to the cardholder. The order will be suspended until the requested information/documents are provided by the BUYER, and if these requests are not met within 24 hours, the SELLER reserves the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided by them when becoming a member of the SELLER's website is accurate, and they will immediately, in cash and in full, indemnify the SELLER for all damages that the SELLER may incur due to the inaccuracy of this information upon the first notification by the SELLER. 9.13. The BUYER undertakes to comply with the legal regulations while using the website of the SELLER and not to violate them. Otherwise, all legal and penal responsibilities arising from such violations will be entirely and exclusively binding on the BUYER.

9.14. The BUYER may not use the website of the SELLER in a manner that disrupts public order, is contrary to general morality, disturbs and harasses others, violates the rights of others materially and morally, or for an unlawful purpose, and may not engage in activities (such as spam, viruses, trojans, etc.) that prevent or complicate others' use of the services.

9.15. Links may be provided to other websites and/or other content owned and/or operated by third parties through the website of the SELLER. These links are provided for the convenience of the BUYER and do not endorse any website or the person operating that site, and do not guarantee the accuracy of the information contained on the linked website.

9.16. The member who violates one or more of the articles listed in this agreement will be personally responsible for this violation in terms of legal and criminal liability, and will hold the SELLER harmless from the legal and criminal consequences of these violations. In addition, in the event of the incident being brought to the legal field due to this violation, the SELLER reserves the right to claim compensation from the member for failure to comply with the membership agreement.

RIGHT OF WITHDRAWAL

10.1. In the case of distance contracts related to the sale of goods, the BUYER may exercise their right of withdrawal by rejecting the goods without assuming any legal or penal liability and without providing any reason, by notifying the SELLER within 14 (fourteen) days from the date of delivery to themselves or the person/organization at the indicated address, provided that the SELLER is informed. In distance contracts for the provision of services, this period starts from the date of signing the contract. In service contracts where the service has begun with the consumer's consent before the expiration of the withdrawal period, the right of withdrawal cannot be exercised. The expenses arising from the exercise of the right of withdrawal shall be borne by the SELLER. By accepting this agreement, the BUYER acknowledges that they have been informed about the right of withdrawal in advance.

10.2. In order to exercise the right of withdrawal, it is necessary to submit a written notification to the SELLER by registered mail with return receipt requested, fax, or email within the 14 (fourteen) day period and the product must not have been used within the framework of the provisions regarding "Products for which the Right of Withdrawal Cannot be Used" specified in this agreement. In the event of exercising this right,

a) The invoice of the product delivered to a third party or the BUYER must be returned. (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the corporation. Returns of orders issued on behalf of corporations will not be completed if the RETURN INVOICE is not issued.)

b) Return form,

c) The box and packaging of the products to be returned, along with any standard accessories, must be returned complete and undamaged.

d) The SELLER is obliged to refund the total price and any documents that put the BUYER under obligation within 10 days at the latest from the receipt of the withdrawal notification and to take back the goods within 20 days.

e) If there is a decrease in the value of the goods due to the fault of the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate the damages of the SELLER in proportion to their fault. However, the BUYER is not responsible for any changes or deterioration in the product or goods due to proper use within the withdrawal period.

f) In case the withdrawal of the right of withdrawal results in falling below the campaign limit amount set by the SELLER, the discount amount utilized within the scope of the campaign will be canceled.

11.PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

Products that are prepared according to the BUYER's request or explicitly personalized, and cannot be returned, including underwear, swimsuit bottoms, makeup items, disposable products, perishable goods, or goods with an expiration date, as well as products that are not suitable for return due to health and hygiene reasons if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, services performed instantly in electronic form or non-material goods delivered instantly to the consumer, including audio or video recordings, books, digital content, software programs, data recording and storage devices, computer consumables, cannot be returned if their packaging is opened by the BUYER, as regulated by the Regulation. Additionally, according to the Regulation, the right of withdrawal cannot be exercised for services for which performance has begun with the consumer's consent before the expiration of the withdrawal period.

Cosmetic and personal care products, underwear, swimsuits, books, copyable software and programs, DVDs, VCDs, CDs, tapes, and stationery consumables (toner, cartridge, ribbon, etc.) must have unopened, untried, undamaged, and unused packaging to be eligible for return.

12.DEFAULT AND LEGAL CONSEQUENCES In the event that the BUYER defaults on payment made by credit card, the BUYER acknowledges, declares, and undertakes that they will pay interest to the bank under the credit card agreement between them and the card-issuing bank, and will be liable to the bank. In this case, the relevant bank may resort to legal remedies; it may demand expenses and attorney fees from the BUYER, and in any case of the BUYER defaulting on the debt, the BUYER agrees, declares, and undertakes to compensate the damages incurred by the SELLER due to the delayed performance of the debt.

13.COMPETENT COURT In disputes arising from this contract, complaints and objections shall be made to the consumer arbitration committee or consumer court where the consumer resides or where the consumer transaction is carried out, within the monetary limits specified in the law below: Effective as of May 28, 2014:

a) In disputes valued below 2,000.00 (two thousand) TL in accordance with Article 68 of the Law No. 6502 on Consumer Protection, to the district consumer arbitration committees,

b) In disputes valued below 3,000.00 (three thousand) TL, to the provincial consumer arbitration committees,

c) In metropolitan cities, disputes valued between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL are referred to the provincial consumer arbitration committees. This Agreement is made for commercial purposes.

14.EFFECTIVENESS The BUYER is considered to have accepted all the terms of this agreement when they complete the payment for the order placed through the Site. The SELLER is obliged to make the necessary software arrangements to ensure that this agreement is read and accepted by the BUYER on the Site before the order is placed.

SELLER:

BUYER:

DATE: